Privacy Policy – German Support Hub
At German Support Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, classes, and services.
- Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Course enrollment information
- Messages or inquiries sent through our website or social platforms
We may also collect non-personal information such as browser type, device information, and website usage statistics.
- How We Use Your Information
Your information may be used to:
- Register you for courses and programs
- Process payments and invoices
- Communicate updates, schedules, and learning materials
- Improve our services and website experience
- Respond to inquiries and customer support requests
- Send promotional offers or educational content (optional)
- Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
- Sharing of Information
German Learning Hub does not sell, trade, or rent your personal information to third parties. Information may only be shared with trusted service providers where necessary for payment processing, website hosting, or course delivery.
- Cookies
Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. Users can choose to disable cookies through their browser settings.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
- Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
Requests can be made through our contact details below.
- Children’s Privacy
Our services are intended for students and learners of all ages; however, personal data from minors should only be provided with parental or guardian consent where required by law.
- Updates to This Policy
German Learning Hub may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
- Contact Us
If you have questions about this Privacy Policy, please contact:
Email: info@germansupporthub.com
Phone: +254 725 410 783
Location: Ndege Rd , Next to My Town , Karen , Nairobi, Kenya
Effective Date: 20/02/2026